Migrate to be ready for the system update
To enhance the stability of the Creators' Cloud platform, we are updating the data storage system. To prepare, you will need to follow a few steps online or in the Creators' Cloud app.
Migration FAQ
- Scope
- All Creators' Cloud account holders (even if you do not use cloud storage)
- Period
- Four weeks after you receive notification by email, or four weeks after notification is announced at Creators' Cloud online
- Time required
- From about 1 minute to 20–30 minutes or more
- Migration may take longer, depending on the amount of data. An estimate of the time required is displayed before migration is started.
- Consequences of not migrating
- Users who do not migrate will be signed out of Creators' Cloud after the migration period. You will need to migrate before you can sign in again.
What happens if I don't migrate?
How to migrate
Complete the migration process in Creators' App or online at Creators' Cloud Web.