Creators' Cloud Web
Efficient web platform supporting content creators throughout production
Creators' Cloud is a solution that brings together all our production applications and services in a single place. This site explains how to use Creators' Cloud Web, the web browser that forms the core of Creators' Cloud. Here you can access cloud services that support your production work, meet other creators, and more.
To the service page
Creators' Cloud WebThis service is also accessible from smartphones or tablets, using Creators' App. Creators' App even includes features not available at Creators' Cloud Web, such as a remote shooting.
- Creators' App supportwww.sony.net/ca/help/
- What are the differences between Creators' App, Creators' Cloud and Creators' Cloud Web?
Operating environment
Smartphone/Tablet
- Android 11.0 - 15.0
Browser: Google Chrome - iOS 16.7 - 18.1
Browser: Safari
Windows
- OS: Windows 10, 11
- Browser: Google Chrome, Microsoft Edge
Mac
- OS: macOS 14, 15
- Browser: Safari, Google Chrome
Specification
- Maximum folders in cloud storage: 100
- Maximum files per folder: 10,000
- Maximum individual file size for uploading: 25 GB
- Available capacity: Varies by plan
Supported files
Videos
- Format: MP4 (XAVC HS, XAVC S, H264/MPEG-4 AVC), MOV
- Frame size/Frame rate:
- 7680x4320: 29.97p/25p/23.98p
- 4096x2160: 59.94p/50p/29.97p/25p/24p/23.98p
- 3840x2160: 59.94p/50p/29.97p/25p/23.98p
- 1920x1080: 59.94p/50p/29.97p/25p/23.98p/119.88p/100p
- 1280x720: 59.94p/50p/29.97p/25p/23.98p
- Video codec:
- MPEG-H HEVC/H.265 Long 4:2:0 10bit / Long 4:2:2 10bit
- MPEG-4 AVC/H.264 Long 4:2:0 8bit / Long 4:2:2 10bit
- MPEG-4 AVC/H.264 Intra 4:2:2 10bit
- Audio codec:
- LPCM 2ch (48kHz 16bit)
- LPCM 2ch (48kHz 24bit)
- LPCM 4ch (48kHz 24bit)
- MPEG-4 AAC-LC 2ch (48kHz 16bit)
Still images
- Creators' Cloud Web: JPEG, HEIF, PNG, RAW (extension .arw, .arq, .axr only)
- Discover: JPEG, PNG, HEIF (HEIF is not supported for Header image and Profile image)
Updates
- 2024-12-11
- Released Creators' Cloud Web 2024.4
- 2024-10-31
- Released Creators' Cloud Web 2024.3
- 2024-07-03
- Released Creators' Cloud Web 2024.2
- 2024-02-20
- Released Creators' Cloud Web 2024.1
- 2023-10-24
- Released Creators' Cloud Web 2023.3
- 2023-06-28
- Released Creators' Cloud Web 2023.2
- 2023-02-22
- Released Creators' Cloud Web 2023.1